IT Technician – Field Support & Logistics

About the role

We are looking for an IT Technician to support our field operations across Singapore. The role involves verifying and maintaining IT peripherals at customer sites, handling equipment logistics, and ensuring compliance with security policies. You will work closely with the IT Coordinator and guide part‑time staff and interns.

Key responsibilities

• Liaise with the IT Coordinator to ensure smooth execution of site activities and resolve operational issues.
• Perform verification and fault checks on IT peripherals at customer locations.
• Maintain accurate documentation of equipment status, serial numbers, and any discrepancies.
• Report damages or discrepancies in returned equipment and prepare items for shipment back to the main office.
• Ensure adherence to company IT security and data‑handling policies during all tasks.
• Support logistics coordination, including arranging transportation of equipment when required.
• Supervise and guide part‑timers and interns in daily operational tasks.

Required profile

• National ITE Certificate (NITEC) in Information Technology or an equivalent qualification.
• Basic knowledge of IT hardware.
• Independent, meticulous, and strong communication skills.
• Willingness to travel across Singapore according to deployment schedules.

Required skills

• IT hardware handling and troubleshooting.