Junior L2 Production Support – SQL & Linux

About the role

Avensys is seeking a Junior L2 Production Support Engineer to join its IT services team. The role focuses on supporting Java‑based applications, handling SQL and Linux environments, and ensuring smooth operation of batch jobs and web services.

Key responsibilities

• Provide L2 support for Java J2EE applications and related web services.
• Monitor, troubleshoot, and resolve incidents involving SQL databases, Linux servers, and batch processes.
• Maintain and configure job scheduling tools, MQ setups, and related middleware.
• Collaborate with developers and senior support staff to meet service level agreements.
• Document issues, resolutions, and contribute to knowledge‑base articles.

Required profile

• Bachelor’s degree or equivalent practical experience in IT.
• At least one year of experience in application support or a strong willingness to learn.
• Ability to work in shifts (morning, general, afternoon, or night) as required.
• Strong analytical mindset and commitment to quality.

Required skills

• Java and J2EE programming.
• Unix/Linux command line proficiency.
• SQL query writing and database knowledge (MariaDB).
• Experience with JBOSS application server.
• Shell scripting for automation.
• Job scheduling tools and MQ configuration.

What we offer

• Competitive base salary with attractive benefits.
• Collaborative and fun work environment.
• Clear career progression within a global IT services firm.