Key Account Manager, RX

About the role

Galderma, a dermatology company active in about 90 countries, is looking for a Key Account Manager, RX to promote prescription drugs and its dermatological skincare range to designated customers such as clinics, hospitals, pharmacies, dermatologists, pediatricians and pharmacists. The role supports territory sales objectives for Therapeutic Dermatology, including the launch of the Nemluvio specialty biologic, under the supervision of the Business Unit Lead.

Key responsibilities

• Sell in the assigned territory and plan and run sales calls with healthcare professionals across clinics, hospitals and retail pharmacy channels
• Run marketing action plans, use marketing materials effectively and manage end-to-end account servicing, including orders, hospital listings and goods exchange
• Provide patient hypercare and support across the treatment journey, and manage hospital formulary submissions and tender/procurement logistics
• Collect and report HCP feedback weekly, and report local adverse events, medical inquiries, quality complaints and assist with recalls or field safety corrective actions
• Conduct bi-annual or annual business reviews with key accounts, evaluate new products with HCP surveys and collaborate with KOLs on product evaluations and listings
• Promote the therapeutic dermatology and skincare ranges through presentations, training and product demonstrations, and attend medical congresses and symposia
• Develop and execute territory business plans and monitor market trends and competitors

Required profile

• Minimum degree in any major, preferably pharmacy, science or biomedical
• At least 5-8 years of experience in the pharma industry
• Experience with biologics, oncology, vaccines or immunology preferred, given the immunology focus of Nemluvio
• At least 1-2 years of direct experience in dermatology preferred
• Track record as a high sales achiever and KOL management; experience managing third-party agencies preferred
• Experience with OTC products in modern trade preferred

Required skills

• Strong selling, negotiation and business analytical skills
• Portfolio selling with strong follow-through
• Excellent oral and written English, with strong presentation and interpersonal skills