Lead Product Manager, GrabMart Fulfilment

About the role

Grab is Southeast Asia's leading superapp, and its Fulfilment team builds the products and platforms that move millions of orders reliably from merchants to customers, covering grocery and retail delivery with larger baskets, planned delivery windows and longer routes. As Lead Product Manager for GrabMart Fulfilment, you will own the product strategy and roadmap for reliable, efficient and scalable order fulfilment, working with product teams, engineers, data scientists, operations, supply chain, country stakeholders and external partners. This is an individual contributor role based onsite in Grab's Singapore office.

Key responsibilities

• Own and define the product vision, strategy and roadmap, turning long-term ambitions into clear priorities and milestones.
• Improve end-to-end reliability and efficiency, from service SLAs around price and ETA to driver handover, delivery execution and recovery.
• Shape and validate new fulfilment models for larger baskets, longer distances and planned delivery windows.
• Influence prioritisation by balancing stakeholder needs and making data-informed decisions.
• Use direct user research and data analysis to turn insights into product requirements and specifications.
• Balance customer experience, delivery reliability, partner experience, operational scalability and unit economics.
• Lead product discovery, experimentation and pilots, define success metrics and decide what to iterate, scale or stop.
• Communicate complex technical concepts and product strategies to varied audiences, and adopt AI and large language models in product work.

Required profile

• At least 8 years of direct product management experience at a technology company, preferably in marketplace, logistics or platform products.
• Ability to break a long-term vision into focused experiments and high-quality releases.
• Strong ability to understand customer, merchant, driver-partner and operations needs and to influence regional and country stakeholders.
• Comfortable solving problems in a fast-growing, ambiguous space and thinking in first principles.

Required skills

• Product strategy and roadmap ownership, with experience shipping products and measuring impact.
• Technical acumen on marketplace systems, optimisation, data signals and integrations.
• Data analytics: quantitative and qualitative evidence to diagnose problems and evaluate trade-offs.
• Stakeholder management and cross-functional alignment.
• Practical fluency in adopting AI in product development and design.

What we offer

• Term life insurance and comprehensive medical insurance.
• GrabFlex benefits package, parental and birthday leave, and volunteering leave.
• A confidential assistance programme and FlexWork arrangements such as differentiated hours.