Lead Solutions Engineer - Mid Market, Singapore

About the role

Salesforce is hiring a Senior Account Solution Engineer in Singapore to lead the solution throughout the sales cycle and deliver thought leadership to strategic customers. The role acts as a trusted advisor, helping customers transform their experience with Salesforce and turning business objectives into actionable recommendations.

Key responsibilities

• Manage organisations across a range of industries through discovery sessions and workshops to understand their challenges and goals.
• Work with current and prospective customers as a trusted advisor to understand their unique needs.
• Build relationships with senior executives and key decision-makers across business and technology.
• Articulate the benefits of Salesforce to stakeholders from frontline staff to C-level executives.
• Develop and deliver custom solutions and solution concepts to key decision-makers.
• Coordinate and lead the full solution cycle with technical and business resources.
• Showcase industry experience and a point of view based on Salesforce's solutions.

Required profile

• Bachelor's degree in Computer Science, Software Engineering, MIS or equivalent work experience.
• Solution or enterprise architecture experience.
• Proven track record of delivering differentiated custom solutions and presentations to key decision-makers.
• Experience presenting and understanding customer requirements across multiple industries is an advantage.
• A track record of solution engineering, consultancy, delivery or training success is an advantage.

Required skills

• Understanding of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
• Business case and value engineering experience.
• Knowledge of related applications, relational databases and web technologies.
• Strong oral, written, presentation, collaboration and interpersonal skills.