Lead, Transformation Portfolio & Strategic Initiatives

About the role

Manulife Singapore is looking for a leader to head its bancassurance transformation portfolio and deliver selected complex strategic initiatives across key bank partnerships. You will turn strategic priorities into an integrated transformation roadmap, guide investment and resource decisions, coordinate execution across business functions and partners, and lead and develop the Business & Process Transformation team.

Key responsibilities

• Develop and maintain an integrated roadmap of approved bancassurance transformation initiatives aligned with business and partnership priorities.
• Lead portfolio prioritisation, sequencing, capacity planning and resource trade-off discussions.
• Establish portfolio governance with clear decision points, accountabilities and escalation mechanisms.
• Lead complex, high-impact strategic initiatives from mobilisation through implementation, defining outcomes, scope, milestones, dependencies and delivery plans.
• Resolve cross-functional issues and establish measurable commercial, customer and operational outcomes.
• Monitor delivery progress, adoption and benefits realisation against business cases, and recommend corrective actions or scope adjustments.
• Mobilise stakeholders across Product, Distribution, Digital, Technology, Operations, Underwriting, Marketing, Finance, Risk and Compliance, and partner with bank stakeholders.
• Present portfolio choices, risks and recommendations to senior management and governance forums.
• Build transformation disciplines across governance, business readiness, change management and adoption, and partner with Digital Platforms, Digital Business and Strategy teams.

Required profile

• Bachelor's degree.
• Significant experience in management consulting, transformation leadership, programme management, corporate strategy or business change.
• Demonstrated experience leading complex, cross-functional transformation portfolios and high-impact strategic initiatives.
• Proven ability to influence senior stakeholders and lead and develop transformation, programme or project teams.
• Strong communication and stakeholder-management skills.

Preferred qualifications

• Experience in bancassurance, banking, insurance, wealth management or financial services, and knowledge of Singapore's financial-services landscape.
• Experience delivering digital, customer-journey, process or operating-model transformation.
• Management consulting experience at engagement manager or project leader level, or an MBA or other postgraduate qualification.
• Familiarity with Agile, product ownership and portfolio-management methods; certifications such as Agile Product Owner, Scrum, PMP.

The working arrangement is hybrid.