Lead UI/UX Designer

About the role

Thales, a global technology leader in aerospace, defence, security and digital identity, is hiring a Lead UI/UX Designer in Singapore. You will define and own the UX strategy and design principles for the NexGen scope, lead and mentor UX/UI designers, and act as the design authority for UX decisions within the delegated scope.

Key responsibilities

• Define the UX strategy, design principles and roadmap, and lead, mentor and review UX/UI designers, setting quality standards for research, interaction and visual design.
• Elicit UX requirements from users and the customer (contextual inquiry, interviews, workshops, task analysis) and turn them into artefacts such as personas, user journeys, task flows, scenarios and information architecture, with verifiable usability, workload, error-tolerance, alerting and accessibility criteria.
• Trace requirements to system requirements and designs, working with systems engineering and safety and human factors specialists on HMI requirements and safety mitigations.
• Lead design in Figma or equivalent: wireframes, high-fidelity screens, interaction specs and interactive prototypes covering normal, degraded and emergency modes; set Figma practices and use prototypes to validate concepts with users.
• Own the design system (foundations, components, patterns, usage guidance, accessibility standards and colour rules) and work with front-end engineering to keep design tokens consistent between Figma and code.
• Integrate UX into the SAFe cadence: contribute to PI Planning, size work as Features, Stories and Enablers, and present progress at demos and Inspect & Adapt events.
• Plan and run usability evaluations, estimate UX effort, identify risks and dependencies, and own UX deliverables against the project schedule and milestones.

Required profile

• Bachelor's degree in interaction design, HCI, human factors, industrial or visual design, computer science or a related discipline; a portfolio showing problem, research, design decisions and outcome is required.
• Typically 8+ years in UX/UI design, including at least 2-3 years leading designers or leading UX on a multi-team product or project.
• Proven experience eliciting requirements from users and stakeholders, building or governing a design system, delivering UX to a fixed scope and schedule, and running usability tests.
• Ability to defend design decisions to engineers, customers and senior stakeholders, and experience in multi-cultural, multi-disciplinary teams.
• Good communication skills in English.

Required skills

• Expert Figma or equivalent: components, variants, auto layout, variables, interactive prototyping, team libraries and Dev Mode handoff.
• Agile and SAFe experience, including PI Planning and working with Product Owners.
• Desirable: knowledge of human factors standards (e.g. ISO 9241-210, ISO 9241-110), requirements management tools (DOORS, Polarion, Jama Connect), front-end technologies (HTML, CSS, component frameworks) and SAFe certification.