Learning & Development Executive – Corporate Training

About the role

The Learning & Development Executive will design, coordinate and deliver training programmes that raise employee competency, service quality and operational standards across the organisation. You will work closely with HR and Operations to build a consistent learning culture and ensure compliance with SOPs and company policies.

Key responsibilities

• Plan, organise and deliver orientation, onboarding and job‑specific training sessions for new and existing staff.
• Develop and update bilingual (English & Chinese) training manuals, PowerPoint presentations, SOPs, quizzes and assessment tools.
• Maintain the learning management system, schedule training across departments and keep accurate training records.
• Coach employees on the floor, provide constructive feedback and help supervisors address performance gaps.
• Conduct SOP compliance training, support quality‑improvement initiatives and ensure documentation meets audit requirements.
• Collaborate with internal teams and external providers to promote a positive learning environment.

Required profile

• Bachelor’s degree in Education, English, Human Resources, Business Administration or a related field.
• Minimum 2 years of experience in training, coaching, teaching or learning‑and‑development (fresh graduates with strong academic backgrounds are also welcome).
• Excellent communication, presentation and interpersonal skills.

Required skills

• Proficiency in creating PowerPoint presentations and training materials.