Manager, Employee Relations (APAC)
expedia · Singapore
Job description
About the role
Expedia Group's Corporate Functions include teams such as Global Finance, Traveler and Partner Service Platform, Legal, Strategy and Corporate Development, and People & Places. The Manager, Employee Relations APAC provides regional expertise in employee relations and performance management, coaches and influences leaders, and works within the People & Places organisation.
Key responsibilities
- Manage complex employee relations cases, including investigations, performance and legal case management, with expertise in local employment law and labour relations for Singapore, Malaysia, Thailand and the Philippines.
- Coach and guide leaders on employee relations, performance management and workplace matters, and influence outcomes.
- Analyse employee relations trends and proactively address recurring issues and organisational risk.
- Lead projects and initiatives with peers and cross-functional stakeholders, presenting complex information to diverse audiences.
- Resolve investigations, disputes, complaints, disciplinary matters and terminations, and coach managers on handling underperformance.
- Gather evidence through interviews and investigations, prepare documentation for employment claims and recommend resolutions.
- Partner with managers and employees to set clear performance expectations and build a proactive performance culture.
- Stay current on employment laws, internal controls, regulatory requirements and labour relations frameworks across APAC, and ensure compliance with reporting obligations.
- Oversee workplace practice programmes, procedures and plans related to employee relations and compliance.
Required profile
- 6+ years of relevant experience in an ambiguous, fast-paced environment, ready to lead the function through change.
- Proven experience leading and coaching managers through grievances, disputes, underperformance, complaints and investigations.
- Thorough understanding of employment practices and labour relations across Southeast Asia.
- Multinational experience with geographically distributed and remote teams across time zones is a plus.
Required skills
- Excellent communication, collaboration and stakeholder management, building trust across all levels.
- Ability to influence cross-functional teams without direct authority.
- Comfortable working with data and improving data and analytics capabilities to spot trends.
The role is only available in Singapore, under a flexible work model requiring at least three days a week in the office.
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Published 4 hours ago
Expires 1 month from now
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expedia
Singapore