Manager, Programme Management & Academic Operations

About the role

The Yong Siew Toh Conservatory of Music at the National University of Singapore is looking for a Manager (Programme Management & Academic Operations) to join its Teaching & Learning Office. The role leads the planning, coordination and administration of the Conservatory's academic programmes and operations, ensuring effective implementation of curriculum, academic policies and University processes across all programmes.

Key responsibilities

• Plan and administer academic programmes, coordinate new programmes, curriculum revisions and academic initiatives, and maintain programme records and academic documentation.
• Administer undergraduate and non-graduating student matters, including onboarding, course registration, examinations, academic advisement, degree audits and graduation.
• Coordinate Student's Pass administration, advanced placement credits, exchange course mapping and credit transfers, and manage faculty-level administration for incoming and outgoing exchange students.
• Plan class and examination timetables across undergraduate, graduate and continuing education programmes, coordinate scheduling with faculty and resolve timetable conflicts.
• Act as the Conservatory's main liaison with the Office of the University Registrar and other central offices, represent it in University working groups, serve as Secretariat to the Academic Affairs Committee and coordinate academic disciplinary cases.
• Lead implementation of approved curriculum revisions, support programme reviews and quality assurance, and analyse student feedback and academic data.

Required profile

• Bachelor's degree with a strong background in music.
• Ability to work collaboratively in a team, with strong organisational and stakeholder management skills.
• Strong analytical, problem-solving and decision-making abilities, and excellent written and verbal communication skills.
• Ability to manage multiple priorities in a dynamic environment.

Required skills

• Experience with student information systems, curriculum management systems, timetabling systems and learning management systems.
• Experience analysing operational data and developing reports or dashboards.

Candidates apply through the university's careers portal; enquiries about the position can be made to the named contact person.