Manager / Senior Manager (Community Connect)

About the role

The Manager / Senior Manager (Community Connect) supports the development and operationalisation of Community Connect (ComConnect), IMH's coordinating platform for community mental health strategy, partnerships, capability building and service integration. The role works closely with clinical departments, community partners and health system stakeholders to strengthen care beyond hospital walls, improve transitions across the care continuum and build capabilities within the broader community mental health ecosystem.

Key responsibilities

• Support strategic planning and implementation of Community Connect priorities and workplans, and conduct environmental scanning, population needs assessments and landscape reviews.
• Develop frameworks, proposals and business cases for community mental health initiatives.
• Serve as a key liaison with community partners, agencies, ministries and other stakeholders, coordinate partnership engagements and help develop governance structures, escalation pathways and performance monitoring.
• Oversee capability-building initiatives for community partners and organise training and knowledge-sharing with clinical departments and Centres of Excellence.
• Support competency frameworks, standards, accreditation and quality assurance initiatives.
• Facilitate integration of hospital and community-based services and support new care pathways, access models and transition programmes.
• Track KPIs and programme metrics, prepare reports for senior management and governance bodies, and maintain central repositories of programmes and partnerships.

Required profile

• Degree holder with approximately 8 years of working experience.
• Working experience in the healthcare and social sectors; government sector experience is a key advantage but not necessary.
• Good communication, interpersonal and analytical skills, good writing skills, and ability to lead a team of assigned staff.

Required skills

• Proficiency in Microsoft 365 tools such as Excel and Word.
• Knowledge of statistics is advantageous.