Messaging & Collaboration Engineer (SharePoint & SQL Server)

About the role

NTT DATA is looking for a Messaging & Collaboration Engineer with strong expertise in SharePoint and SQL Server administration. The role delivers secure, scalable and reliable collaboration services across on-premises, hybrid and Microsoft 365 environments. It is an on-site position.

Key responsibilities

• SharePoint administration: manage and maintain SharePoint farms and site collections, handle patching, upgrades and lifecycle management, define governance policies, support hybrid integration with Microsoft 365 and troubleshoot SharePoint issues.
• SQL Server administration: administer databases supporting SharePoint and other apps, monitor performance and resources, manage backups, restores and disaster recovery, implement HA and DR solutions (e.g. Always On, clustering), and perform capacity planning.
• Automation: develop and maintain PowerShell scripts, improve operational efficiency, and generate reports on system health, usage and compliance.
• Security and compliance: enforce least-privilege access, secure configurations aligned with enterprise policy, and support audit readiness.
• Monitoring and reliability: set up proactive monitoring and alerting, perform root cause analysis, take part in on-call support, and resolve incidents and requests within the agreed SLA.
• Lead initial client escalations for operational issues, identify and log issues before they affect clients, and may deliver disaster recovery tests.

Required profile

• Bachelor's degree or equivalent in IT/Computing, or demonstrated equivalent work experience.
• Certifications relevant to the services (additional weight); Microsoft 365 Certified: Enterprise Administrator Expert and Microsoft Certified: Azure Database Administrator Associate are listed.
• 6+ years of experience managing enterprise-level SharePoint and SQL Server environments.
• Ability to work across internal and external resolver groups such as Service Providers and TAC.

Required skills

• SharePoint SE and online, Exchange Server and Exchange Online, Microsoft Teams, Skype for Business Server
• Hybrid environments and migration strategies
• PowerShell scripting and automation
• Strong troubleshooting and analytical skills