Ocean Procurement Manager, Intra APAC

About the role

Flexport's Ocean Freight Procurement Team supports new business, current business and the future of its ocean services. As Ocean Procurement Manager, you will drive trade growth in volume, revenue and net revenue by managing customer expectations and carrier relationships, while mentoring Associates and Senior Associates on assigned trade lanes. The role is based in Hong Kong and Shanghai.

Key responsibilities

• Lead key ocean procurement initiatives and cross-team development, and help set team OKRs and project priorities
• Manage complex ocean accounts from opportunity through long-term execution, including leading key account meetings, QBRs and account planning
• Negotiate complex deals with ocean carriers and work on sub-provisions such as T&Cs
• Coordinate trade-lane procurement with other procurement managers and design scalable workflows and procedures
• Formulate and recommend the overall ocean trade strategy, and propose process improvements that lower cost to serve or raise net revenue
• Maintain carrier relationships at regional and headquarters levels, and act as a secondary escalation point for the fulfillment team
• Recruit externally, represent Flexport at industry events and webinars, and build an industry network

Required profile

• Minimum 6 years of experience at a top freight forwarder or carrier, with at least 3 years in a managerial role
• Bachelor's degree (BA/BS)
• Strong command of English and Mandarin
• Hands-on experience of Transpacific trade is a plus
• Willingness to travel locally, nationally and internationally

Required skills

• In-depth knowledge of ocean freight and carrier management
• Strong negotiation, communication and analytical skills
• Ability to handle change, tight timelines and pressure