Operation Administrator – Junior Executive

About the role

The Operation Administrator will support day‑to‑day sales and customer service activities for a manufacturer serving the semi‑conductor industry. Reporting to the operations team, you will act as the primary liaison between customers, suppliers and internal departments to ensure smooth order fulfilment.

Key responsibilities

• Handle customer enquiries via email, phone and other channels.
• Gather customer requirements and provide accurate product information.
• Prepare, issue and follow up on quotations.
• Process sales orders, invoices and delivery documents.
• Coordinate with suppliers on product availability, pricing and delivery schedules.
• Track order status, arrange deliveries and communicate updates to customers.
• Maintain records of quotations, sales orders, customer data and inventory.
• Assist with receiving, issuing stock, packing orders and arranging deliveries.
• Conduct regular stock checks and support stock reconciliation.
• Perform general administrative duties as assigned.

Required profile

• Minimum GCE N/O-Level or equivalent qualification.
• 1–2 years of experience in sales administration, customer service, store/warehouse administration or a trading environment.
• Ability to handle customer enquiries professionally and prepare accurate quotations.
• Basic knowledge of Microsoft Excel and Word.
• Familiarity with cutting tools, machining or industrial products is an advantage but not essential.

Required skills

• Microsoft Excel
• Microsoft Word

What we offer

• Permanent employment.
• Basic salary SGD 2,500 – 3,500 per month plus variable bonus.
• Opportunity to work in a dynamic manufacturing environment at Seletar Aerospace Park.