Operations Leader - Incoming Repair Scoping

About the role

An Operations Leader is sought to manage incoming lean line operations, ensuring operational excellence, process optimization and timely delivery of high-quality repair services. The role reports to the Senior Operations Manager - Incoming Repair Scoping and leads cross-functional teams while driving continuous improvement and meeting safety, quality, productivity and cost targets.

Key responsibilities

• Manage day-to-day shop operations, workflow planning and resource allocation to meet incoming repair scoping schedules and customer expectations.
• Lead daily gemba and tiered management reviews against production, financial, TAT and SQDC targets.
• Partner with the Lean team to build and run incoming lean lines and develop a high-performing, customer-focused team.
• Align with downstream repair operations leaders and planning teams on scoping output, material readiness, repair capacity and induction schedules.
• Own customer communication, delivery commitments, progress updates and operational escalations.
• Develop process improvements, standard work and best practices for incoming repair scoping lean lines.
• Ensure compliance with safety, environmental and quality standards, including internal policies and external regulations.
• Drive performance management, including goal setting, reviews, coaching and development planning.
• Mentor supervisors, technicians and support staff, and collaborate with AMRT, product and process engineers on technical challenges.
• Monitor KPIs, run root cause analysis and implement corrective actions; manage budgets and costs.
• Support business growth initiatives such as new repair technologies, capability expansion and customer engagement.

Required profile

• Bachelor's degree in Engineering or a related field, or equivalent practical experience.
• 3 to 5+ years of experience in manufacturing, repair operations, MRO or equivalent industrial operations.
• Proven experience leading production teams and delivering output, productivity and financial targets.
• Experience in gas turbine, aerospace, MRO or precision component repair preferred.

Required skills

• Lean, Kaizen, flow creation and continuous improvement.
• Gemba leadership, data-driven decision making and strong problem-solving.
• Performance management and team development.
• Excellent leadership, communication and stakeholder management skills.