People & Operations Manager

About the role

ArcadeXR, behind the live entertainment platform Arcade Online, is looking for a People & Operations Manager to take ownership of the day-to-day people operations, recruitment and office environment for its Singapore team. It is a broad, hands-on role working closely with the CEO, Finance, hiring managers and regional teams, focused on practical execution rather than HR strategy.

Key responsibilities

• People operations: employment contracts, onboarding and offboarding, employee records, leave and attendance, probation, performance and compensation reviews, HR policies and the employee handbook, employee relations and performance management, Singapore employment administration and MOM requirements, work pass applications and renewals
• Talent acquisition: defining roles with hiring managers, advertising jobs, sourcing and screening candidates, coordinating interviews, managing offers and closing candidates, selective use of agencies and onboarding
• Office and culture: vendors, cleaning and maintenance, supplies and pantry, Friday food and drinks, team events such as the Christmas party, and resolving small operational issues
• Benefits and regional coordination: corporate medical insurance and benefits, annual insurance review, claims guidance, payroll data coordination with Finance, basic people operations for the small Perth team and coordination with local HR support in Vietnam

Required profile

• Solid people operations / HR experience in Singapore
• Hands-on recruitment experience, including candidate sourcing and screening
• Excellent organisation, attention to detail, good judgment and discretion with confidential matters
• Comfortable working independently and taking ownership
• Approachable and able to build trust while maintaining professional boundaries
• Nice to have: startup, scale-up, technology or gaming experience; cross-country team support; employee benefits, HR systems or office operations management