Principal / Senior Lecturer & Consultant – Digital & AI Transformation

About the role

We are seeking an experienced practitioner to join NUS-ISS as a Principal/Senior Lecturer and Consultant in Digital & AI Transformation. You will bridge industry practice with academic delivery, shaping curricula and leading live projects that drive real‑world impact.

Key responsibilities

• Design, build, and deliver applied programmes on digital and AI‑enabled business transformation, covering customer experience, operating models, and process innovation.
• Create hands‑on demonstrators, prototypes, and reusable AI assets such as agents, copilots, and automation pipelines.
• Develop and teach curriculum grounded in your own build work, focusing on AI‑driven operating models and process innovation.
• Lead applied projects and co‑creation initiatives with industry partners from pilot to implementation.
• Support AI initiatives across marketing, finance, and operations transformation.
• Contribute to thought leadership and represent ISS at industry engagements and executive forums.

Required profile

• Degree or postgraduate qualification in Business, Digital Transformation, UX/CX, or a related discipline.
• 15+ years of experience in digital transformation, innovation, or consulting roles.
• Hands‑on experience building and deploying digital or AI solutions, with the ability to teach and codify that work for professional learners.
• Exposure to AI applications in business such as analytics, automation, and customer‑experience tools.
• Experience with rapid prototyping, innovation labs, or experiential learning environments is advantageous.
• Strong facilitation, stakeholder engagement, and teaching capabilities.

Required skills