Product Design Manager

About the role

A client delivering digital products and experiences for financial services, the public sector and enterprise environments is seeking a Product Design Manager. The role leads complex design engagements, maintains high design quality and builds a team of designers, combining hands-on design, people management, client engagement and growth of the design practice.

Key responsibilities

• Lead and oversee product design delivery across multiple client engagements, ensuring quality, timeliness and alignment with business and user needs.
• Stay hands-on in design, directing and contributing to complex UX, interaction, visual design and design system work.
• Mentor and develop designers through coaching, feedback and support; recruit, assess talent and plan resources.
• Set and maintain design standards, reusable frameworks, processes and documentation.
• Work with product management, strategy and other stakeholders on integrated solutions and design recommendations.
• Explore AI-enabled design workflows, automation and prototyping tools to improve productivity and quality.
• Build client relationships, contribute to proposals and pitches, and support business development.
• Share design knowledge through mentoring, presentations and writing.

Required profile

• Approximately 8+ years in product or UX design, including 2-3 years in a senior practitioner or leadership capacity.
• Tertiary qualification in a design-related discipline.
• Experience leading complex product design initiatives in enterprise, B2B or B2C settings, ideally in a consultancy or client-facing delivery setting.
• Demonstrated interest in mentoring and coaching designers; candidates moving from senior individual contributor roles into people management may also be considered.
• Exposure to hiring, resource planning, business development or design community work is advantageous.

Required skills

• Advanced Figma, prototyping tools and design systems; working knowledge of user research and service design.
• Practical experience with AI-enabled tools such as workflow automation, AI agents and code-assisted prototyping.
• Strong stakeholder management, communication and presentation skills, and sound commercial awareness.