Product Designer (UX/UI) - Singapore Global Network

About the role

Singapore Global Network (SGN), a division of the Economic Development Board, is building a single community platform to connect its members and partners. As the founding UX lead, you will shape the platform from the ground up, starting with a website redesign and leading the design of member sign-in, profiles, the contribution hub and funding portal. It is a multi-year roadmap with at least two years to lay the foundation.

Key responsibilities

• Lead end-to-end UX/UI design, from user journeys, information architecture and wireframes to interactive and high-fidelity web and mobile prototypes.
• Design intuitive user journeys across key features, including member sign-ins, profiles, the contribution hub and funding portal.
• Build and maintain the design system (components, patterns, tokens, documentation) so visual updates can be rolled out centrally.
• Evolving the platform's look and feel while balancing usability, accessibility and brand continuity, using analytics and user feedback to refine what ships.
• Work with product managers, engineers and marketing officers on discovery, and define design standards and a design roadmap, mentoring future designers.

Required profile

• 6-8 years in UX/UI or product design, with a strong portfolio of shipped products.
• Experience building or scaling a design system.
• Strong research and interaction design skills, from user interviews to high-fidelity prototypes.
• Systems thinking and good understanding of accessibility standards (WCAG), responsive design and technical collaboration with engineers.
• Ability to handle ambiguity on a 0 to 1 platform, shipping early while designing for the long term.
• Excellent communication and stakeholder management, able to defend design decisions to senior stakeholders.
• Singaporean.

Required skills

• Figma or similar tools for prototyping.
• Good to have: experience with community apps or public-sector citizen-facing platforms, and with digital journeys from offline to online.
• Good to have: familiarity with app and user testing tools, and with analytics tools such as Google Analytics or Matomo.