Product Manager, Unified Communications

About the role

Ingram Micro is a leading technology company for the global information technology ecosystem, acting as a worldwide IT sales channel that brings products and services from technology manufacturers and cloud providers to business-to-business technology experts. It is looking for a Product Manager, Unified Communications, based in Kallang Bahru.

Key responsibilities

• Manage the Unified Communications (UC) product portfolio, including product strategy, roadmap, pricing and lifecycle management.
• Oversee product catalogues, SKU management, inventory planning and order fulfilment to ensure operational accuracy, commercial readiness and optimal inventory use.
• Identify market opportunities through customer engagement, market analysis and competitive research to drive portfolio growth and innovation.
• Develop and execute go-to-market plans, product positioning and sales enablement initiatives to achieve revenue and profitability targets.
• Monitor product performance, financial metrics and market trends, and drive continuous improvement to maximise adoption, customer value and commercial success.
• Build and manage strategic relationships with technology vendors, partners and stakeholders to support product development and business objectives.
• Collaborate with vendors, sales teams and solution architects to ensure successful product delivery, customer satisfaction and business performance.
• Prepare and deliver product training, demos and enablement sessions for internal and external stakeholders as required.

Required profile

• Bachelor's degree in Business, Information Technology, Telecommunications, Engineering or a related field.
• 3-5 years of experience in product management, unified communications, telecommunications or ICT.
• Proven track record of managing product portfolios and driving business growth.
• Experience developing product strategies and managing vendor and customer partnerships.
• Candidates with less experience may also be considered for the Product Executive or Senior Product Executive level, depending on relevant experience and overall suitability.

Required skills

• Strong understanding of unified communications, voice, collaboration and communication technologies.
• Excellent communication and presentation abilities.
• Strong analytical and organisational skills.