Professional Services Consultant - Network Security

About the role

Aleph (formerly Red Alpha) is looking for an experienced Professional Services Consultant with a strong background in IT infrastructure, networking and network security. The role delivers professional services engagements for enterprise customers, covering the design, implementation, integration, migration, optimisation and troubleshooting of network security solutions across complex on-premises and cloud environments. It is a customer-facing role requiring strong technical capability, excellent communication skills and the ability to manage technical engagements independently from planning through implementation.

Key responsibilities

• Deliver professional services engagements for enterprise customers in line with technical and service delivery standards.
• Provide technical consultancy and recommendations on network and security solutions.
• Implement, integrate, migrate, upgrade and optimise enterprise-grade network security solutions.
• Support key enterprise accounts and provide technical account management where required.
• Develop Methods of Procedure (MOP), Low-Level Designs (LLD) and other technical documentation.
• Develop test plans and test new features, configurations and solutions before production deployment.
• Troubleshoot complex network and security issues and provide resolutions.
• Run technical workshops and product training for customers where required.
• Work with Sales, Engineering, Support and Product teams to deliver projects successfully.

Required profile

• 5-8+ years of experience in IP-based networks, network design, network security or related professional services roles.
• Hands-on experience implementing, migrating, upgrading and optimising enterprise firewall and network security platforms.
• Experience with complex enterprise networks and centralised security management platforms.
• Post-sales consulting experience and strong written and verbal English.

Required skills

• Routing, switching, load balancing, TCP/IP and network protocols.
• Firewalls, VPN, IPS, anti-virus and application control.
• Windows and Linux; Linux command line (advantageous).
• Ansible and scripting/automation (advantageous); cloud and endpoint security (advantageous).
• Certifications in networking or cybersecurity preferred.

Salary is commensurate with experience and qualifications.