Program Delivery Specialist - Innovation & Learning Center

About the role

The Program Delivery Specialist works in the Innovation & Learning Center (ILC) team at the ILC Singapore office, a facility showcasing the future of digital manufacturing and design (Industry 4.0) with a fully functioning production line. The role focuses on digital operations and on running and improving workshops and learning programs.

Key responsibilities

• Dive into digital operations and explore technological solutions for manufacturing, supply chain, procurement and product development
• Run processes and equipment and facilitate workshops on the ILC shop floor
• Prepare and deliver workshops, collaborating with consultants to solve problems and develop solutions for clients
• Support lean and digital workshops from planning and implementation to coordination and delivery
• Contribute to developing new, innovative curricula and continuously improve the learning environment
• Build and maintain relationships with industry and tech partners supporting the ILC and collaborate with other McKinsey Solutions and Assets
• Act as a thought partner to consultants, tailor client experiences at the facility and use the full suite of tools and assets to meet their needs

Required profile

• Bachelor's degree in Engineering or a related field
• 5+ years of experience, including planning, designing and delivering in-person workshops to clients and senior stakeholders; junior candidates may also be considered for a Coordinator role
• Outstanding academic record, with functional knowledge or passion in operations, manufacturing and/or digital content
• Strong collaboration and relationship-building skills with clients and leadership
• Proven project management and problem-solving abilities
• Excellent written and spoken English

What we offer

• A competitive salary based on location, experience and skills
• A comprehensive benefits package
• Learning and apprenticeship programs with coaching and mentorship
• A global community of colleagues across 65+ countries and over 100 nationalities