Programme Manager, Digital Innovation Studio

About the role

The Digital Innovation Office (DIO) of the Centre for Healthcare Innovation (CHI) drives NHG Health's digital transformation across three platforms: Digital Hospital, Digital Community and the Health Empowered by AI Launchpad (HEAL). Reporting to the Assistant Director, Digital Innovation Studio, the Programme Manager drives early-stage innovation projects toward their intended outcomes, preparing them for proof-of-concept, proof-of-value and implementation. The role acts as the front door for digital innovation projects, guiding teams through the innovation journey.

Key responsibilities

• Act as Programme Manager for the Digital Innovation Studio, coordinating and overseeing the programme, translating technical strategies into implementation plans, managing project pipelines, monitoring deliverables and tracking KPIs for the DIS portfolio
• Serve as main liaison between technical teams and business stakeholders, working with cross-institution project teams and innovation offices
• Develop business cases by turning problems into quantifiable opportunities, defining scenarios, baselines and measurable outcomes to support investment and progression decisions
• Build and grow partnerships with sandbox technology providers such as Amazon Web Services and Microsoft, and coordinate technical workshops with partners to support prototyping
• Provide secretariat or administrative support to the studio and support DIO and CHI on events and initiatives

Required profile

• Bachelor's degree in Computer Science, Engineering, Innovation Management, Business or a related discipline
• 5-10 years of experience managing multiple projects, products or innovation initiatives, preferably in a technology or digital environment
• Proven experience building relationships with internal and external stakeholders, including partners
• Demonstrated experience in business case development and analysis
• Ability to communicate complex technical concepts clearly to technical and non-technical audiences
• Experience in multidisciplinary and agile teams

Desired: passion for healthcare and patient outcomes, curiosity about new technologies, and strong collaboration and stakeholder skills.