Project Director - Strategic Infrastructure Initiatives

About the role

Singapore University of Social Sciences (SUSS) is seeking an experienced Project Director to lead the transformation of the University's IT infrastructure and processes. Working closely with the Chief IT Officer and the Head of Infrastructure, the role reviews, plans and drives high-impact strategic IT infrastructure initiatives, covering network infrastructure, on-premises and cloud computing, storage, databases, messaging platforms, helpdesk services, end-user computing and emerging smart campus technologies.

Key responsibilities

• Provide strategic direction to Project Managers and manage stakeholder expectations, especially at Project Steering Committee meetings, so projects are on time, within budget, meet quality standards and satisfy stakeholders.
• Oversee the implementation, management and administration of programmes and projects, including change requests, escalated issues, budgeting, procurement, recruitment, audits and vendor management.
• Plan the technology roadmap and infrastructure improvements to deliver efficient, robust, scalable, sustainable and secure services supporting teaching, learning, research and administration.
• Coach and mentor Project Managers and project team members to improve the quality and effectiveness of project delivery.

Required profile

• Degree in Information Technology, Computer Science, Computer Engineering or a related discipline.
• At least 15 years of relevant experience, including a minimum of 2 years in team management and 5 years in project management.
• Proven experience in infrastructure strategic planning, governance, implementation, operations and service management.
• Professional certifications such as PMP, CITPM, ITIL, TOGAF or COBIT are an added advantage.

Required skills

• Strategic and tactical planning, with the ability to develop roadmaps and turn them into execution plans.
• Strong communication, stakeholder management and negotiation skills.
• Leadership and management of multiple concurrent projects and competing priorities.
• Understanding of IT technologies, architectures, governance frameworks and cybersecurity principles.
• Knowledge of emerging digital workplace and smart campus technologies.

What we offer

• Competitive pay package.
• Hybrid work arrangement (subject to job role).
• Medical benefits, flex benefits and family care leaves.
• Wellness and recreation activities, volunteer service leaves and lifelong learning opportunities.
• Career development through internal job postings and transfers.