Quality Engineer - Facility Services

About the role

A client in the facility services sector is looking for a Quality Engineer to drive quality performance and continuous improvement across regional operations in Southeast Asia. Reporting to the Global Quality Manager, the role leads root cause investigations, drives corrective and preventive actions and works with Operations, Engineering, EHS and customers to turn data into improvements. About 50% of the time is spent travelling regionally, mainly in Singapore, Malaysia and other Asia-Pacific locations.

Key responsibilities

• Support the implementation and continuous improvement of quality processes and standards across facility services operations
• Monitor quality performance and identify opportunities to improve operational effectiveness and customer satisfaction
• Lead root cause investigations and drive corrective and preventive actions to closure, and verify their effectiveness and sustainability
• Collect, analyse and report quality and operational performance data to management and operational teams
• Take part in site assessments, audits, investigations and improvement projects, and share best practices across the region
• Support customer interactions on quality performance and improvement where required
• Travel regionally at least 50% of the time, with occasional global travel

Required profile

• Bachelor's degree or diploma in Engineering, Quality Management, Industrial Engineering, Facilities Management or a related discipline
• At least 3 years of experience in quality, operations, facilities management, semiconductor, data center, pharmaceutical, life sciences or critical environment industries
• Experience leading root cause investigations and CAPA to closure
• Experience with internal audits and quality management systems
• Excellent written and spoken English, able to present findings and write concise reports
• Willingness to travel extensively within the region

Required skills

• Quality assurance methodologies, risk management, auditing principles and continuous improvement
• Data-driven decision making and risk assessment
• Preferred: ISO 9001 internal or lead auditor certification
• Preferred: experience in semiconductor fabs, pharmaceutical manufacturing, data centers or technical facility services
• Preferred: knowledge of Lean, Six Sigma or Operational Excellence
• Preferred: direct customer interaction on quality matters and strong data analysis and reporting skills

Applications are submitted through a career consultant; only shortlisted candidates will be contacted.