Room Attendant (Islandwide)

About the role

Far East Organization, one of Asia's largest real estate groups and the largest private property developer in Singapore, is hiring a Room Attendant on an islandwide basis. The role covers cleaning and preparing guest rooms and serviced apartments, maintaining common areas, and handling guest requests.

Key responsibilities

• Clean and prepare guest rooms and serviced apartments and public areas, including making beds, dusting, vacuuming, sanitising and restocking amenities.
• Maintain the overall cleanliness of the hotel and serviced apartments, including corridors, carpets, service lift landings, furniture, pantries and other common areas.
• Restock and organise the housekeeping trolley and supplies.
• Handle guest requests promptly and courteously, such as collecting and returning room service trays, delivering amenities and managing guest laundry and linen.
• Report maintenance issues, room discrepancies, safety hazards and lost and found items promptly according to standard operating procedures.
• Ensure proper handling of master keys during check-in and check-out to maintain security.
• Perform periodic deep-cleaning (curtain changes, high dusting, stainless steel polishing, carpet shampooing) and special projects such as stock-taking and setting up show flats.
• Follow grooming, safety and hygiene standards and carry out other duties assigned by the supervisor.

Required profile

• Willingness to work rotating shifts, weekends and public holidays.
• Team player with a positive attitude and the ability to work under pressure in a fast-paced environment.
• Prior housekeeping or hospitality experience preferred.

What we offer

• Annual leave and performance bonus.
• Medical and insurance coverage.
• Birthday leave and birthday benefits.
• Care leave and flexible benefits.
• Staff rebates at food and beverage outlets and special rates at local and overseas hotels.
• Activities supporting engagement with the wider community.