Sales Manager / Assistant Sales Manager

About the role

Accor is seeking a dynamic Sales Manager or Assistant Sales Manager to drive hotel revenue through proactive sales activities, business development, and relationship management. The role focuses on identifying new opportunities, maintaining strong client relationships, and executing sales strategies across corporate, leisure, and group segments.

Key responsibilities

• Promote the hotel and Accor brand to existing, potential, and former clients within assigned market segments.
• Develop and maintain relationships with corporate accounts, travel agents, event planners, and other key partners.
• Identify new business opportunities through prospecting, networking, sales calls, and market research.
• Conduct site inspections, sales presentations, and client meetings to showcase hotel facilities and services.
• Achieve individual and departmental revenue targets, including room nights, meeting and event revenue, ADR, and occupancy.
• Monitor market trends, competitor activities, and industry developments to maintain a competitive advantage.
• Prepare proposals, contracts, and rate agreements while ensuring compliance with hotel policies.
• Maintain accurate client records and sales activities within hotel systems.
• Collaborate with Reservations, Front Office, Events, Revenue Management, and other departments to ensure seamless guest experiences.
• Respond promptly to client enquiries, feedback, and complaints.
• Participate in sales missions, networking events, trade shows, and industry functions.
• Prepare regular sales reports, forecasts, and market intelligence updates.
• Support onboarding, coaching, and development of junior sales team members where applicable.

Required profile

• Diploma or degree in Hospitality Management, Business, Marketing, or a related field.
• Minimum 3 years of sales experience for an Assistant Sales Manager role or 5 years for a Sales Manager role, preferably in the hospitality industry.
• Proven track record in business development and achieving revenue targets.

Required skills