Sales Supervisor

About the role

We are looking for a detail‑oriented Sales Supervisor to join our growing team in Singapore. In this middle‑management position you will lead a group of sales representatives, ensure excellent customer service, and help drive revenue growth.

Key responsibilities

• Understand customer needs and propose appropriate solutions.
• Organise and coordinate the daily schedules of sales representatives.
• Research and generate potential leads from business directories, web searches and digital resources.
• Recruit, hire and train new sales staff.
• Receive, record and report on all sales leads.
• Supervise sales representatives and assistants, providing guidance and performance feedback.
• Answer customer inquiries and follow‑up on calls.
• Collaborate with the team to close sales and achieve targets.
• Track weekly, monthly and quarterly performance metrics.
• Meet and exceed established sales quotas and goals.

Required profile

• Proven track record of achieving sales results.
• Strong focus on customer service.
• Excellent verbal and written communication skills.
• Persuasive, goal‑oriented attitude.

Required skills

• Microsoft Office Suite (e.g., Word, Excel, Outlook) for scheduling, documentation and reporting.