Senior Assistant Director (Systems & Payroll)

About the role

You will join the Financial Reporting & Services (Ministries) Directorate, supporting the AGD Salaries and Pensions team that manages the Government Human Resource and Payroll (HRP) system. The role focuses on ensuring accurate payroll, claims, pensions and medical billing operations while driving process improvements and system enhancements.

Key responsibilities

• Support central operations to guarantee timely payments to civil servants, pensioners and healthcare providers.
• Identify and implement process‑streamlining and automation opportunities, including performance monitoring and reporting.
• Translate HR policy changes into system solutions that meet business and statutory requirements.
• Strengthen financial controls using data analytics to spot gaps and recommend improvements.
• Collaborate with third‑party vendors and partner agencies to maintain and enhance the HRP system.
• Lead change impact assessments, user acceptance testing, change management and solution deployment.
• Propose service‑delivery improvements for end‑users.
• Supervise a small team of officers handling daily operations.

Required profile

• Tertiary education in Accountancy, Business, Finance, Analytics, IT, Systems or related fields.
• Interest in Ops‑Tech work with solid understanding of finance and payroll processes.
• 9‑15 years of relevant experience; system‑management experience is advantageous.
• Strong critical‑thinking, problem‑solving and analytical abilities.
• Excellent interpersonal, communication and stakeholder‑management skills.
• Effective time‑management and ability to multitask under competing priorities.
• Meticulous team player capable of working independently with minimal supervision.
• Experience supervising a small team is a plus.

Required skills

• Proficiency with Microsoft Excel
• Proficiency with Microsoft Word
• Proficiency with Microsoft PowerPoint
• Basic data‑analytics knowledge