Senior Education Manager – SEA & India

About the role

We are seeking a driven and passionate Senior Education Manager to lead training and education initiatives across the SEA and India markets. Reporting to the Head of Commercial SEA, you will work cross‑functionally to enhance retailer performance, support brand launches, and develop talent within the field team.

Key responsibilities

• Act as the strategic contact point for retailers, delivering training initiatives, trade meetings, and product education both face‑to‑face and digitally.
• Assess education needs across markets, translate insights into actionable training programs, and develop a comprehensive training framework aligned with HQ.
• Lead training strategy for new store openings, partner with retailer trainers, and ensure successful launch performance.
• Design and execute high‑impact in‑store and PR events such as masterclasses, makeovers, pop‑ups, and trade activations.
• Provide makeup artistry services for celebrities, influencers, and key brand moments.
• Support talent assessment, hiring, onboarding, and continuous learning for the field team.
• Drive excellence in brand experience, oversee in‑store campaigns, and act as liaison between retail teams and HQ.
• Collaborate with Global Education and Marketing teams to align training initiatives with brand strategy.

Required profile

• Proven experience designing and delivering training programs for retail environments.
• Demonstrated ability to work cross‑functionally with commercial, marketing, and HQ teams.
• Experience managing talent assessment, onboarding, and field‑team development.
• Strong project management skills to coordinate store launches and large‑scale events.

Required skills