Senior / Enterprise Software Specialist, Salesforce (MOE)

About the role

GovTech is the lead agency behind Singapore's Smart Nation initiatives and public sector digital transformation. Within the Ministry of Education (MOE), the team designs and extends enterprise Salesforce platforms that support critical workflows across schools and MOE divisions. As an Enterprise Software Specialist (Salesforce), you will work hands-on with core Salesforce platforms and Salesforce Education Cloud, delivering Education Cloud-based capabilities that integrate with other enterprise systems at national scale.

Key responsibilities

• Design, implement and deploy Salesforce solutions, including Education Cloud, using Service Cloud, Apex, Lightning Web Components (LWC) and configuration.
• Extend Salesforce through Apex, triggers, flows, workflows, approval processes and custom UI components.
• Build and support integrations between Salesforce and other government or third-party systems using Salesforce APIs and integration tools.
• Work with product managers and business stakeholders to turn requirements into production-ready solutions.
• Perform unit testing, troubleshoot issues and contribute to stable, secure, high-availability releases.
• Apply Salesforce best practices for security, performance and maintainability, and continuously improve platform quality and engineering practices.

Required profile

• Bachelor's degree or diploma in Computer Science, Software Engineering, Information Technology or a related field.
• 3-5 years of hands-on Salesforce development experience supporting production systems.
• Comfortable delivering in agile, iterative environments with continuous validation and improvement.
• Keen to deepen Salesforce expertise, including Education Cloud capabilities.

Required skills

• Strong understanding of Salesforce architecture, data models, integrations and APIs.
• Solid understanding of Salesforce data models, security and APIs.
• Experience implementing or extending Salesforce Education Cloud.
• Experience with Salesforce integrations, data migration and third-party systems.
• Exposure to mission-critical or government-scale platforms is a plus.

Preferred: Salesforce Platform Developer certification; additional Salesforce certifications (e.g. Platform Developer II, Service Cloud, Integration Architecture Designer) are a plus. Benefits include leave benefits, employee wellness programs and flexible work arrangements (subject to the job role).