Senior Executive / Assistant Manager (Research Operations Analyst)

About the role

The Singapore Population Health Studies (SPHS) at the Saw Swee Hock School of Public Health, National University of Singapore, is looking for a Senior Executive / Assistant Manager (Research Operations Analyst) to join its operations team. The role improves operational efficiency through data analysis, process improvement and workflow automation, while supporting vendor management, data quality, research governance and administrative processes, contributing to the delivery of large-scale population health research studies.

Key responsibilities

• Operational efficiency: automate and streamline administrative processes, build dashboards to monitor efficiency, design and test new workflows, surveys and processes, and draft or update SOPs, work instructions and operating manuals.
• Vendor and contract management: review vendor deliverables, payments and participant reimbursements; support major procurement needs with the procurement office so contracts are issued or renewed on time and within budget; monitor budget forecasts and expenditure.
• Data quality, compliance and research governance: review and analyse data quality, document exceptions and manage rework; manage versions of research protocols, IRB reports, consent forms and related documents in line with research governance.
• Website content: liaise with the website manager to update the site for specific projects, and design, create or update project blogs.

Required profile

• Degree in any discipline.
• Minimum 2 years of working experience.
• Effective communication and writing skills.
• Careful and meticulous approach to data and money management.

Required skills

• Advanced use of Microsoft Excel.
• Experience applying Power Automate.
• RedCap (or similar form-building application), WordPress and basic R programming are an advantage.