Senior Infrastructure Engineer - Digital Workplace

About the role

A global investment bank based in Singapore is looking for a Senior Infrastructure Engineer to join its APAC L2/L3 Infrastructure Engineering function. The role is the lead infrastructure engineering contact for Singapore and provides regional L2/L3 escalation support across APAC. It focuses on end-user and digital workplace technologies.

Key responsibilities

• Partner with regional infrastructure peers and business stakeholders to shape technology roadmaps, define engineering standards and drive operational maturity.
• Act as a hands-on L2/L3 escalation point for digital workplace, server, cloud and enterprise infrastructure services across APAC.
• Lead end-to-end delivery of digital workplace projects, upgrades and service enhancements.
• Own day-to-day infrastructure engineering support for Singapore, covering systems and network operations.
• Champion digital workplace transformation with secure, stable and user-centric solutions.
• Advance automation, AIOps and modern workplace practices while protecting security, availability and resilience.

Required profile

• 5+ years of relevant commercial experience, ideally in financial services.
• Extensive background in large-scale enterprise infrastructure with depth in digital workplace / end-user computing.
• Proven track record of leading workplace technology projects and hands-on L2/L3 support.
• Strong practical expertise across the Microsoft stack.
• Confident communicator across cross-functional and multicultural teams, with strong root-cause analysis and stakeholder engagement.
• Self-directed, able to switch between deep technical delivery and informal technical leadership.

Required skills

• Microsoft 365, Entra ID, Intune MDM, Power Platform and Copilot
• Windows Server and Windows client ecosystems
• L2/L3 infrastructure support and troubleshooting