Senior Key Account Manager (E-commerce Brand Management, SG Market)

About the role

Intrepid Asia is an e-commerce and digital solutions provider in Southeast Asia, offering omni-channel e-commerce management, livestreaming, video production, affiliate management and digital marketing to international brands. As part of its Brand Management team, you will act as the liaison between Intrepid, its clients and the platforms they sell on, overseeing the client relationship and ensuring service levels are met.

Key responsibilities

• Take charge of Grow accounts, building strong relationships with brand and platform counterparts
• Recommend the best strategies, promotions and growth levers for brands
• Develop annual growth plans, activation calendars and campaign proposals
• Manage the cross-functional team (Content, Store Management, Operations, Chat) to meet brand and store KPIs
• Support onboarding and growth plans for new brands
• Work with management on NMV goals, planning and forecasting, and with leadership on account retention and growth
• Coach and develop junior team members

Required profile

• University degree
• Fluent in English
• Minimum 4 years of relevant experience in e-commerce, ideally with a platform (Lazada / Shopee), another enabler, a brand or a distributor
• FMCG or merchandising experience is an added advantage
• Commercial, performance-driven mindset and ability to thrive in a fast-paced start-up environment

Required skills

• Ability to build an e-commerce brand strategy and turn it into annual and monthly activation plans
• Experience developing digital and e-commerce campaign plans
• Analytical skills and project management experience
• Good Excel and PowerPoint skills

What we offer

• Career progression within the Brand Management team, from junior to senior KAM and beyond
• Advanced systems and tools to run client stores
• Formal training, coaching and the Intrepid Academy
• Competitive compensation, comprehensive insurance and ample leave