Senior Manager (Partnership) - Clinical Informatics

About the role

The Partnership Implementation oversees the Epic Application Project Management and delivery of major NGEMR Epic applications, while supporting a broader portfolio of clinical informatics projects and initiatives within NHG Group Health Informatics. The role covers end-to-end planning, coordination and execution of NGEMR-Epic programmes and clinical systems projects, ensuring alignment with NHG's vision and mission and delivering value through improved patient outcomes, operational efficiency and regulatory compliance.

Key responsibilities

• Manage end-to-end implementation of Epic application modules such as Beaker, Radiant and Cupid
• Build and maintain a portfolio of clinical informatics projects, prioritising them by strategic importance, resource availability and potential impact, and monitor their status
• Coordinate with clinical and IT teams to define scope, objectives and deliverables, and keep projects within scope, timeline and budget
• Act as liaison between clinical departments and IT, translating clinical requirements into technical specifications
• Create and maintain SOPs, develop visual management to track progress and identify bottlenecks, and oversee project metrics and performance measurement
• Review and refine project management processes continuously

Required profile

• Bachelor's degree in Healthcare Informatics, Health Information Management, Computer Science, Operations, Engineering or a related field; a Master's in Healthcare or Business Administration is preferred
• At least 10 years of experience in clinical informatics, healthcare IT or a related field
• Proven project and portfolio management experience in a healthcare setting, and experience leading diverse project teams and managing senior stakeholders
• Optional professional certification in Project Management, ITIL or equivalent

Required skills

• Technical proficiency in informatics tools and systems, and familiarity with EHR systems, particularly Epic EMR, is advantageous
• Strong understanding of clinical workflows and healthcare operations
• Excellent communication, stakeholder management, planning, problem-solving and data analysis skills