Senior Program Manager, Design

About the role

Airbnb's Design Operations team keeps the Design organization running effectively at scale, partnering with Design, Product Management, Engineering, Marketing, Creative and business leaders. As a Senior Design Program Manager, you will drive end-to-end program management of a design team focused on critical product initiatives, scoping, planning, executing and launching programs that impact hosts and guests while aligning with roadmap commitments.

Key responsibilities

• Partner with Design Managers, Directors and cross-functional leaders to align on program scope, timelines, goals and deliverables.
• Set up operating rhythms across design teams, including communication cadences, resource planning and leadership check-ins.
• Support quarterly and annual product launches so design workstreams are delivered with quality and on time.
• Act as the bridge between Design, Engineering, Product Marketing, Business and other partners, keeping visibility, communication and risk management clear.
• Anticipate and resolve obstacles across teams, proactively raising risks and implementing solutions.
• Drive consistent adoption of the design process and tools, and refine workflows to improve quality and efficiency.

Required profile

• 7+ years of experience in consulting, program management, product/project management or related fields.
• Proven ability to manage and deliver impactful design initiatives in large digital product organizations.
• Strong track record of navigating ambiguity and moving initiatives from conception to launch.
• Leadership in mediation, negotiation and conflict resolution, with the ability to influence senior stakeholders.
• Experience building systems and scalable processes where little exists, in a fast-paced, hyper-growth environment.
• Deep appreciation for the Product Design process and experience in cross-functional, product-driven organizations.