Senior Project Manager, Enterprise Services

About the role

The National Library Board (NLB) is hiring a Senior Project Manager / Project Manager for its Enterprise Services (ES) team within the Archives and Enterprises Services (AES) Division. The jobholder plans and manages the development and maintenance of applications supporting NLB's operations, works with stakeholders on requirements and timelines, manages procurement, vendors and contracts, and contributes to NLB's digital transformation. The work location is ESR BizPark @ Chai Chee.

Key responsibilities

• Manage the end-to-end release cycle of library software projects so that application upgrades are delivered on schedule, balancing new functionality with system stability.
• Conduct feasibility studies based on user needs, turn high-level requirements into artefacts such as process flows, wireframes, operational workflows and system specifications.
• Work with business users to leverage IT for their needs, and prepare proposals and storyboards to secure stakeholder and management buy-in.
• Oversee the full lifecycle of web applications, technology services and system integrations, and manage day-to-day application support including incidents, defects and vulnerability resolutions with support teams and vendors.
• Lead end-to-end IT procurement, focusing on objectivity, transparency and value for money, and follow up on maintenance, licensing and enhancement requests.
• Partner with security and compliance teams to address audit findings and remediate them, and manage vendor relationships and contracts to meet deliverables and service levels.

Required profile

• Relevant field of study in IT, Computer Science or equivalent.
• At least 2-3 years of relevant experience in an IT environment.
• Experience in IT application development and maintenance, with the ability to manage the full Software Development Life Cycle (SDLC).
• Experience in agile development and user experience design is desired.

Required skills

• Knowledge of web and/or mobile technologies such as RESTful APIs, HTML5, CSS3 and JavaScript libraries and frameworks is an added advantage.
• Ability to identify and evaluate opportunities to integrate AI and automation into enterprise applications.
• Good working knowledge of quality management systems and ISO 9000 standards, and familiarity with government procurement processes, IM8 guidelines and contract management are an added advantage.

The appointment is on a project contract until 30 December 2027. NLB offers a flexible hybrid work environment, staff development and wellbeing support, and the chance to innovate and make an impact across its network of libraries and archives.