Senior Sales Manager (Corporate - Cluster Sales)

About the role

Far East Organization is hiring a Senior Sales Manager for its corporate cluster sales portfolio, which covers Oasia Hotel Novena, Oasia Hotel Downtown, Amoy Hotel and The Clan Hotel. The role combines direct sales activities with account management and target achievement.

Key responsibilities

• Carry out day-to-day sales activities including telemarketing, sales calls, hotel visits, entertainment and virtual presentations.
• Apply the full sales process: build rapport, ask open questions, follow up, manage expectations, handle objections and close deals, then obtain post-feedback.
• Acquire new leads and prospects and establish new accounts to grow the client base.
• Foster relationships with existing clients and customers to maintain loyalty, and manage leads and enquiries with prompt solutions.
• Achieve monthly sales targets set against the overall cluster budget.
• Review the account portfolio regularly, present performance analysis to management and propose action plans.
• Use company systems and sales tools such as property management systems, CRM and booker loyalty programmes where applicable.
• Follow up on outstanding and long-overdue client payments, and comply with statutory regulations and internal guidelines and SOPs.

Required profile

• Diploma or degree in Sales and Marketing.
• At least 3 to 5 years of relevant experience in the hospitality industry.
• Excellent communication, interpersonal, networking and organisational skills.
• Strong negotiation and presentation skills.
• Able to work well under pressure in a fast-paced environment; self-motivated, team player and result-oriented with strong business acumen.