Senior Systems Analyst - SQL (Health Finance)

About the role

This is a 2-year direct contract position for a Senior Systems Analyst providing application system support for the CGH Patient Information Management System (PIMS), the SingHealth Bed Management System (BMS) and the Mass Casualty Information System (MCIS). The role requires 24/7 primary application maintenance standby support.

Key responsibilities

• Provide ongoing application support and take part in all stages of the SDLC.
• Analyse user requirements for new systems and enhancements to existing ones.
• Evaluate potential solutions and recommend ways to resolve business problems.
• Take part in system integration testing before implementation.
• Plan and coordinate end-user training for system implementations and enhancements.
• Liaise with business users and with vendors on project implementation, testing, patches and upgrades.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance standby support.
• Guide and coach junior team members.

Required profile

• Diploma or Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering or a related discipline.
• 3 to 5 years of experience in application support, systems maintenance or healthcare IT systems.
• Experience supporting patient administration, bed management or healthcare operational systems.
• Knowledge of healthcare workflows and data governance; knowledge of business and IT in healthcare is an added advantage.
• Able to work independently, multi-task and adapt to change.

Required skills

• SQL and SQL Reporting, including building reports with SQL Server Reporting Services.
• Incident, change and problem management understanding.
• Prior hands-on experience with .NET, Java or Web Services.
• Project, user and vendor management experience preferred.