Service Ambassador

About the role

We are looking for a Service Ambassador to join the food and beverage team at PARKROYAL on Beach Road, a modern upscale hotel in Singapore. The role involves delivering courteous and efficient service to guests in our dining outlets, ensuring a memorable experience that reflects the hotel’s warm hospitality.

Key responsibilities

• Prepare and set up side stations with food, crockery, and cutlery before each shift.
• Replenish supplies and linen as needed and ensure tables are correctly set.
• Welcome guests, escort them to their seats, and take food and beverage orders.
• Serve orders promptly, clear used dishes, and transport them to the dishwashing area.
• Present bills, process payments, and return change or credit cards to guests.
• Reset tables after use and maintain a clean, organized service area.
• Assist the supervisor with any additional tasks or duties as required.

Required profile

• Minimum 1 year of relevant food and beverage service experience.
• GCE ‘N’ level education or equivalent.
• Good conversational English and basic writing ability.
• Well‑groomed, pleasant demeanor with an outgoing personality.
• Leadership, coaching and managerial potential.
• Strong knowledge of food and beverage operations.

Required skills