Shipping Officer (Sea Freight)

About the role

We are looking for a Shipping Officer (Sea Freight) to coordinate sea freight shipments, manage documentation and ensure smooth cargo flow from booking to delivery. The role involves close interaction with shipping lines, customers, suppliers and internal teams to guarantee timely and accurate shipments and billing.

Key responsibilities

• Arrange bookings with shipping lines or carriers for sea cargo transport.
• Coordinate with suppliers, customers, internal departments, and warehouse teams to maintain smooth cargo flow.
• Prepare and manage shipping instructions, customs documents, letters of credit, and other shipment paperwork.
• Arrange timely collection and dispatch of cargo according to customer requests.
• Monitor sea freight shipment progress in real‑time and provide regular updates to stakeholders.
• Identify and resolve shipment delays or issues promptly, issuing pre‑alerts to customers.
• Ensure timely and accurate billing and invoice processing for shipments.
• Respond professionally to customer inquiries regarding shipment status and concerns.

Required profile

• Minimum education: O Level.
• At least 1 year of experience in the shipping industry (fresh graduates may apply).
• Knowledge of import and export ocean shipments.
• Understanding of L/C documentation, Incoterms, Singapore shipping procedures, and freight forwarding practices.
• Strong interpersonal and communication skills.
• Analytical ability to monitor shipment progress and resolve issues.
• Proactive team player with a high sense of responsibility.
• Effective planning and follow‑up skills in a fast‑paced environment.
• Creative problem‑solving skills.
• Immediate availability is an advantage.

Required skills

• Import/export ocean shipment knowledge
• L/C documentation handling
• Incoterms familiarity
• Freight forwarding procedures