Solutions Architect – Alibaba Cloud International (Singapore)

About the role

Solutions Architects are key pre-sales technical positions in Alibaba Cloud's international business division. They are experienced cloud architects who help customers and partners build applications and services on the Alibaba Cloud platform, and whose work is central to successful project implementation.

Key responsibilities

• Market insights and competitive analysis: produce reports on market trends, space, core scenarios and pain points, and analyse competitors' strategies and scenarios to offer differentiated solutions.
• Pre-sales guidance: engage key customer decision-makers, understand their real needs, document their business technology status and turn those insights into business opportunities.
• Solution design and promotion: define product selection, POC test, bidding and product configuration strategies, support contract signing, and promote the replication of public cloud solutions across segments.
• Risk management: identify technology and project risks during solution landing, work with product and delivery teams, and drive revenue conversion.
• Knowledge sharing: build cloud architecture templates, best practices and case studies, and train sales teams and eco-partners.
• Product feedback: summarise product requirements and defects to drive improvements and new features.

Required profile

• Bachelor's degree in Computer Science or a related field.
• At least 5 years of experience designing enterprise architecture and consulting on customer needs.
• Experience building and optimising cloud architectures or developing AI solutions, and good customer service experience.
• Experience in one of the following industries: FSI, retail, media or public sector.
• Ability to communicate in both English and Mandarin (read and speak).

Required skills

• Proficiency in one or more technical domains such as AI, computing, networking, big data, containers, microservices, DevOps and agile development.
• An AI-native mindset and proficiency with AI and agentic tools.
• Strong business acumen, technical hands-on ability, proactive optimisation mindset, and excellent teamwork and communication skills.