Supply Chain Manager

About the role

ArkStack is an IT Managed Service Provider. Its supply chain directly enables service delivery by sourcing hardware, software licenses and equipment for client engagements, and increasingly by procuring and delivering goods as part of its own offering. The Supply Chain Manager owns the full function end-to-end - procurement, inventory and logistics - as one integrated discipline, building and running the systems, policies and vendor relationships, and scaling the function and its headcount.

Key responsibilities

• Set and refine supply chain policy (buffer stock, delivery routing, vendor tiering, risk thresholds) and own the supply chain budget and reporting to the Director.
• Lead end-to-end procurement: sourcing, evaluation, contract management, PO issuance, vendor negotiations and performance monitoring.
• Own buffer stock policy, decide where stock is held, set inventory control standards and track client software licenses.
• Own the storeroom: receiving, storage, physical stock counts and reconciliation, and plan storeroom capacity.
• Set delivery routing strategy, manage logistics and freight partners, and standardise delivery documentation and issue resolution.
• Build the vendor ecosystem, identify and mitigate supply chain risk, and onboard pre-approved vendors.
• Manage and develop the Procurement Executive and future headcount, and coach the team with documented processes.
• Collaborate with Sales, MIS, Project, Finance and Business Development, and evaluate supply chain systems and tools.

Required profile

• 5-8 years in a supply chain, procurement or logistics management role, owning more than one discipline.
• Experience in IT, technology distribution or managed services strongly preferred; track record of building or scaling a supply chain function.
• Bachelor's degree in Supply Chain Management, Business Administration, Logistics or a related field.
• Certification such as CIPS, CPSM, CSCP or CPIM strongly preferred.

Required skills

• Procurement tools and platforms, and IT procurement knowledge (hardware/software lifecycles, licensing models).
• Inventory management: stock control, demand/buffer planning, carrying cost analysis.
• Warehouse operations, logistics coordination and import/export basics.
• Budgeting, spend forecasting and data-driven decision-making.