System Team Lead (Infra Ops)

About the role

Lenovo is hiring a System Team Lead for infrastructure operations. The role provides technical coordination and operational oversight of critical infrastructure services, leads technical engagement with clients, stakeholders and vendors, and represents the infrastructure function in audits, compliance and governance activities.

Key responsibilities

• Provide technical coordination and operational oversight of critical infrastructure services, ensuring service continuity and resilience.
• Lead technical engagement with clients, stakeholders, vendors and cross-functional teams for infrastructure operations, projects and changes.
• Represent the infrastructure function in audits, compliance assessments and governance activities, ensuring technical evidence and remediation are addressed.
• Support and coordinate CyberArk infrastructure, including PAM operations, troubleshooting, upgrades and migration, and migration and transformation initiatives.
• Coordinate patching, vulnerability remediation and infrastructure security compliance.
• Oversee asset, ITSM, lifecycle, inventory and warranty management, and ensure accurate infrastructure, patch, asset, compliance and operational reporting.
• Collaborate with application, network, security and other teams to resolve complex incidents and deliver infrastructure initiatives.
• Provide technical oversight of assigned infrastructure platforms and services, ensuring stability, availability and continuous improvement.

Required profile

• Diploma or bachelor's degree in computer science, information technology or a related field, or equivalent experience.
• Experience in a regulated enterprise environment with audit and compliance requirements.
• Previous MIS Support/NOC operations experience is an advantage.

Required skills

• Windows Server 2016/2019/2022 and L3 Active Directory, DNS, DHCP and Group Policy.
• VMware/Nutanix administration, technology refresh and infrastructure migration.
• AWS, Commvault and enterprise NAS/storage environments.
• CyberArk Privileged Access Management (PAM).
• Data centre operations, migration, consolidation or infrastructure transformation.
• Preferred certifications: VMware VCP or VMware Cloud Foundation, Nutanix NCP-MCI, AWS CloudOps Engineer Associate, ITIL Foundation.