Team Lead, Event Management

About the role

FIRST, a global brand experience agency, is looking for a Team Lead, Event Management to lead and motivate colleagues and deliver exceptional service to clients through strong project management and world-class events. The role represents the FIRST Solutions brand on-site within a well-known tech company and suits a corporate event planning professional with experience managing and motivating team members.

Key responsibilities

• Coordinate staff assignments and workload for onsite and digital events, reviewing intake requests and confirming space and approvals before assignment
• Advise on planning and execution of events for high-profile groups and oversee larger-scale events
• Support and coordinate event delivery, handle escalations and manage monthly audit reports
• Directly manage a team of direct reports, mentoring and giving feedback, and oversee workload, capacity and vacation schedules
• Handle onboarding and offboarding, ensure compliance with SOPs and health and safety policies, and partner with FIRST People & Culture on recruiting and employee relations
• Communicate clearly with the team, maintain positive client relationships and work on ad hoc client requests

Required profile

• 8-10 years of relevant experience
• Strong people management skills and decision-making ability
• Fluent English
• Experience working on large and complex databases
• Flexibility to deploy across campus locations as required

Required skills

• Excellent written and oral communication
• Time management, multi-tasking and adaptability under pressure
• Cross-functional collaboration in a fast-paced environment

What we offer

• Private healthcare (medical and dental) from day 1 and annual health screening
• 20 days annual leave plus public holiday
• Employee assistance program, Headspace access, wellness stipend and volunteer day
• Life insurance, mobile phone allowance and discretionary bonus
• Possibility of projects across locations in 7 countries