Unix Support Engineer (Linux, Solaris & AIX) - L2 & L3

About the role

An experienced Unix L2/L3 Support Engineer is sought to deliver enterprise-level support for Linux (RHEL), Solaris and IBM AIX environments. The role covers system administration, incident troubleshooting, patching, performance tuning, automation and infrastructure support across data centre and cloud platforms.

Key responsibilities

• Provide L2/L3 support for Linux, Solaris and AIX servers in production environments.
• Perform OS administration, patching, upgrades, hardening and troubleshooting.
• Manage Solaris Zones, LDOMs, AIX LPARs, VIOS and other Unix infrastructure components.
• Support cloud environments (AWS/Azure/GCP), virtualisation and container platforms.
• Automate operations with Ansible, Terraform, shell scripting and Python.
• Handle incident management, root cause analysis, performance tuning and capacity management.
• Take part in 24x7 support, on-call rotations and major incident resolution.

Required profile

• Bachelor's degree in Computer Science, Engineering, IT or a related field.
• Strong experience administering Red Hat Linux, Solaris and IBM AIX.
• Experience supporting large enterprise infrastructure environments.
• Strong production support and troubleshooting skills.

Required skills

• Knowledge of Unix troubleshooting, clustering, storage integration and high availability solutions.
• Ansible, Terraform, shell scripting and automation.
• Exposure to AWS, Azure, Docker, Kubernetes and OpenShift.
• Strong analytical, communication and problem-solving skills.