UX Designer – Parents Gateway

About the role

GovTech is seeking a UX Designer to shape the Parents Gateway platform and related services within the Ministry of Education ecosystem. You will apply a user‑centred design approach to simplify how families interact with schools and access key digital services.

Key responsibilities

• Design wireframes, prototypes, and user flows for web and mobile interfaces.
• Conduct user interviews, surveys, and usability testing to gather insights from parents and school administrators.
• Map user journeys, identify pain points, and propose improvements across the Parents Domain.
• Collaborate with product managers, engineers, and MOE stakeholders to align design solutions with business objectives.
• Iterate designs based on feedback and ensure consistency throughout the implementation phase.

Required profile

• Strong understanding of user‑centred design principles.
• Experience conducting user research and translating findings into design solutions.
• Ability to communicate design concepts clearly to cross‑functional teams.
• Interest in public‑sector digital services and education technology.

Required skills

• UX design
• User research
• Prototyping
• Usability testing

What we offer

• Purposeful work contributing to Singapore’s Smart Nation vision.
• Opportunities for continuous learning and professional development.
• Collaborative environment within a leading government technology agency.