VCE Technical Trainer (ASEAN)

About the role

Verkada, a provider of AI-powered video security, access control, air quality sensors, alarms, intercoms and visitor management, is looking for a VCE Technical Trainer focused on the ASEAN region. The trainer acts as the subject-matter authority on the Verkada product suite, teaching customers and partners and advising on deployment. The role is based in Singapore, with about 50-70% regional travel; candidates based in Sydney, Australia are also considered.

Key responsibilities

• Act as the subject-matter authority on the full Verkada suite, explaining its value to customers in all training engagements.
• Present technical solutions to diverse audiences, from C-level executives to loss prevention managers and IT directors.
• Teach and advise on end-to-end deployment, including network security architecture, bandwidth sizing, hardware selection and real-world installation scenarios.
• Stay current on physical security, enterprise networking and IoT by attending industry events, contributing technical content and sharing thought leadership.
• Educate partners, enterprise customers and internal teams on new product releases.
• Evaluate training programs through feedback, assessments and post-session reporting (completion rates, issue tracking, knowledge retention).
• Deliver hands-on training sessions and labs in group workshops and 1:1 settings.

Required profile

• 2+ years of customer or partner-facing technical experience (Technical Trainer, Solutions Engineer, Systems Engineer or Solutions Architect).
• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Network Security or a related field, or equivalent practical experience.
• Strong written and verbal English; professional fluency in Japanese is a major plus.
• High technical curiosity and agility in a fast-paced, high-growth environment.

Required skills

• Foundational background in enterprise computer networking and cloud architecture.
• Hands-on experience with HTTPS/SSL, VLAN segmentation, TCP/IP, DNS, NAT, DHCP, stateful firewalls and enterprise routing.
• Prior experience designing technical curricula or lab exercises is strongly preferred.
• Preferred certifications: CCNA/CCNP, AWS/Azure Solutions Architect, CompTIA Network+/Security+, CEH, CISSP.

What we offer

• Visa sponsorship and transfer of employment visas for qualified candidates.
• Healthcare premiums fully covered, medical, dental and hospital coverage, life and disability insurance.
• Paid parental leave, fertility benefits, paid holidays, extended holidays, accrued vacation and sick time.
• Professional development stipend, wellness and fitness benefits, daily healthy meals and commuter benefits.