Waiter / Waitress – Luxury Café Service

About the role

We are seeking a polished Waiter/Waitress to join the front‑of‑house team at Prada Caffè. The successful candidate will deliver an exceptional, luxurious dining experience that reflects the Prada brand’s high standards of hospitality and elegance.

Key responsibilities

• Provide warm, courteous, and elegant service throughout the guest journey.
• Set and reset tables precisely according to standard operating procedures.
• Explain food, beverage, and retail items, including ingredients and allergens, to guests.
• Take guest orders efficiently and accurately using the POS system.
• Deliver food and beverages with finesse, ensuring proper timing and presentation.
• Monitor tables proactively to anticipate guest needs and handle special requests.
• Communicate effectively with kitchen, bar, and teammates.
• Maintain cleanliness and organization of front‑of‑house areas and follow hygiene and food‑safety regulations.
• Support opening and closing duties, including handling payments and billing.

Required profile

• Genuine passion for hospitality and customer satisfaction.
• Impeccable grooming, personal presentation, and professional demeanor.
• Strong attention to detail, product knowledge, and ability to multitask under pressure.
• Excellent communication and interpersonal skills.
• Calm, composed, and resourceful in a dynamic environment.

Required skills

• POS system operation