Wintel Engineer (12-hour shifts)

About the role

Lenovo is hiring a Wintel engineer to administer and maintain Windows-based servers. The role involves 12-hour shifts, including 24x7 stand-by in rotation for service contracts and maintenance of critical production systems.

Key responsibilities

• Administer and optimize server performance, and perform 24x7 stand-by for service contract and maintenance services in rotation
• Coordinate with vendors and the support team on problem resolution, implementation issues and upgrades
• Perform root cause analysis and implement corrective actions
• Deliver technical assistance for application and hardware issues
• Manage storage provisioning and expansion, and ensure timely application of security patches and OS updates
• Perform user administration tasks and support backup and disaster recovery operations
• Provision and manage LUNs using Pure Storage

Required profile

• 8 or more years of experience in Wintel/Linux server administration, implementation and troubleshooting
• Preferred: Wintel/Red Hat Certified System Administrator (RHCSA)
• Preferred: AWS/Azure cloud certification experience
• Preferred: experience with Wintel/Linux clustering at VM level, and with ITIL processes (incident, change, configuration management)
• Good written and verbal communication, able to explain technical concepts to technical and non-technical audiences

Required skills

• Enterprise OS management (Windows, RHEL, Linux): configuration, maintenance, troubleshooting, performance tuning, file system and storage management
• Directory services authentication (LDAP, Kerberos) and identity management
• Patch update management with Wintel, Red Hat Satellite or similar tools
• OS security compliance (CIS benchmarks) and monitoring tools
• Shell scripting and Ansible for automation
• Hypervisor and virtual machine knowledge; familiarity with Microsoft Azure, load balancers, firewalls and OS clustering
• OS-level backup, disaster recovery planning and testing; Pure Storage LUN provisioning